41 Google reviews from people who trusted Enchanted Pools with their backyard.
Real feedback from fibreglass and concrete pool owners.
Fibreglass and concrete pool owners describe the experience in their own words, from the first conversation to support after handover.
4.9 across 41 Google reviews
“Great price. We had a fantastic experience with Enchanted Pools for our pool build. The team was professional from start to finish, always showed up on time, and communication throughout the whole process was amazing. We were kept in the loop at every step. Couldn't be happier with the result. Highly recommend!”
Marina A.
Google review
“Very informative and efficient, crew were very upfront with our fibre glass pool installed in Pakenham.”
Darren R.
Google review
“The entire Team at Enchanted Pools made the entire process of building our fiberglass pool so effortless, from the moment we met Matt until the build was complete we were so impressed by their communication and commitment to our project. We are so pleased that our entire family will have a wonderful summer together this year. Would highly recommend them for their expertise and knowledge.”
Danny V.
Google review
“Overall, we’ve had a good experience with Enchanted Pools. One thing worth highlighting is their support after the installation was completed. When we’ve had questions or needed help, they’ve been responsive and willing to assist. It’s been reassuring to know that Enchanted Pools are still available when needed after the job is finished.”
Daniel M.
Google review
“Enchanted pools did a fantastic job from start to finish and afterwards. Could not be happier with the result even after two years since installation.”
David W.
Google review
“From start to finish, our experience was highly professional, and every question we had along the way was always answered with care, patience, and clear communication.”
Kylie S.
Google review
“What has impressed me most is their after sales care - as a new pool owner, you still have a million questions after handover, and they truly mean it when they say “we’re family.” Everyone on the team brings their own strengths, and no question ever feels too small.”
Rochelle M.
Google review
“From the start, communication was fantastic and the entire process was clear. The team worked with us to bring our plans to life and brought their own ideas for our space, which we are thankful for. It was lovely dealing with a family business who genuinely cares how their client’s projects turn out.”
Chloe M.
Google review
“We recently had a large concrete fully tiled pool and spa completed by Enchanted Pools and are absolutely delighted with this stunning centrepiece of our backyard. … They listened to our needs and were incredibly responsive. Every stage of the process was handled with care and attention to detail.”
Linda R.
Google review
“When other pool companies decided that our restricted access backyard and sewer/sewer tie locations were all to hard to install a pool, Matt, Nicole and the team made the effort to research and gain the knowledge of our backyard sewer locations to ensure they could install a pool that was practical and would suit our backyard.”
John R.
Google review
“Our backyard pool project had many challenges to overcome - very limited access, rocky terrain underground, an easement that ran along the backyard boundary, plus harsh rules in place by our council due to our multiple property overlays. The entire Enchanted Pool team, from their admin staff, the sales staff, to project management staff, to the pool builders themselves, handled every curveball like absolute pros.”
Melanie G.
Google review
Across the reviews, the same four qualities keep returning. They describe how the Enchanted Pools team works before, during and after the build.
Owners repeatedly mention being kept informed, having questions answered and understanding what was happening next.
Tell us what you have in mind and Enchanted Pools will help shape the right fibreglass or custom concrete direction for your home.
Or call (03) 5922 2043